In this post, we share visitor management tips, specifically how to use email to improve your visitor’s experience and increase your office security.
Looking for tips to manage your business's online reputation? In this post, we discuss the top (easy) ways to manage your online reputation.
On this episode, we look back on all we have learned from our first 100 episodes of this podcast and what we’re looking forward to in the future.
Are you collecting visitor data? If not, you could miss the chance to optimize your workflow and increase security. Here’s how to use visitor data:
What are some of the best ways to improve your on-campus security? In this post, we share how to use a visitor management software to stay secure.
On this episode, we talk about how you can become an employee-centered company
Want to elevate your customer experience? Let’s discuss how to provide your customers with Radical Support® so that they continue to stick around.
Look, we get it. We understand that you might be skeptical of putting a visitor management system at the front desk of your office or business. What message will it send to your guests and customers? Will it confuse people?…
How do you promote work-life balance in your workplace? In this post, we explore what work-life balance is and how to achieve it in your team.
Coworking space YOUBE opened its doors in Los Angeles in 2021 to provide a unique drop-in experience that allows members the flexibility to book working space by the hour. Like any business launched or operating since March 2020, staff has…
No one wants to feel like a robot. Our director of marketing shares examples of how you can make your brand messaging more human.
How do you maintain your culture in a hybrid workplace? In this post, we share tips for identifying your culture and ensuring it stays in tact.
When electronics manufacturer MVinix moved to a new, larger location, company leaders faced a question: Can we rethink how we manage visitors at the front desk? A full-time receptionist had managed the front desk at the company’s previous location, but…
Would you like to improve your customer experience? The answer is chatbots. Here, we discuss how to use chatbots for customer service.
On this episode, we share stories about how employee supremacy has impacted our team.
In this post, we discuss coworking, its history, its pros and cons, and how to create your own coworking space.
How do you avoid employee burnout? In this post, we share tips on what you can do to reduce or eliminate this on-the-job mental fatigue.
On this episode, we talk about our experiences with supply chain issues during the pandemic.
Would you like to get a handle on office management this year? In this post, we’re sharing a look at which office tools you need to efficiently run your office.
Not able to find a receptionist due to the Great Resignation? In this post, we share an effective receptionist alternative.
On this episode, we share real stories about why employee supremacy is the only way to be an employee-centered company.
In this guide, we explore easy ways to improve workplace safety and gain benefits, such as increased productivity and employee retention.
In this post, we cover tips for how to effectively manage interns. Use these tips to create a rewarding experience for your interns and your organization.
In this episode, we discuss long-term approaches to establishing a hybrid work policy.
Looking for virtual team-building activities to try? Check out our fun list.
Looking for ways to improve your employee safety training? In this post, we share tips to ensure that your employees stay safe at work.
On this episode we’re talking about why it’s important for companies to be clear on their values.
Let’s take a look at the various ways you can use your visitor management system to improve your security and visitor experience.
Heard of employee personas? In this guide, we explain what an employee persona is, why developing these personas will benefit your team, and how to do it.
Operations managers have a lot of roles to fill in an organization. These 5 tips will help them focus on what’s important.
What is hiring bias and how might it be affecting your company? On today’s episode we talk about how to do the difficult work of addressing bias in hiring situations.
What is a hybrid workplace and should you consider this model for your organization? In this post, we share the pros and cons of hybrid offices.
What are the top customer service trends for 2022? In this post, we predict how customer service will evolve over the next year.
Wonder if it’s possible to have respectful conflict at work? It is, and our podcast guest talks about how to do it well. Learn more about The Receptionist at https://hubs.ly/H0-HP680
Would you like to increase productivity and build a stronger team? You need to promote respect in the workplace. Here’s how to do it:
One of the most frequent requests from potential users and customers alike has been delivered, as we are excited to announce the new native integration between The Receptionist for iPad and Microsoft Teams! We’re excited to provide our customers with…
Searching for tips for improving your one-on-one meetings? Check out this post where we discuss essential meeting strategies you need to know.
On this episode we discuss becoming SOC 2 certified: what that means, what we went through, and why it was important to get this certification. Learn more about The Receptionist at https://hubs.ly/H0-HP680
Would you like to create a safer visitor experience? Check out this simple guide.
Looking to retain your employees? Here’s our top advice for improving employee satisfaction, which will directly increase your retention.
On the podcast, we’re discussing originating a new position at The Receptionist: Our accounts receivable specialist. Learn more about The Receptionist at https://hubs.ly/H0-HP680
Extreme weather, bomb threats, combustible dust explosions: all events that require companies to switch on emergency gear. Since these situations invariably cause panic, having a solid emergency evacuation plan in place is the best way to handle them. OSHA has …
Looking for tips on how to build trust in your workplace? In this post, we share a comprehensive list of strategies that promote trust within a team.
Should you install wayfinding digital signage in your office? In this post, we look at the benefits of using this modern technology to guide your visitors.
We want to see a movement happen in business: from shareholder supremacy to employee supremacy. Our founder shares details and reasons why on the podcast. Learn more about The Receptionist at https://hubs.ly/H0-HP680
Here’s your unofficial guide to welcoming your employees back to work after COVID-19. Use these tips to smooth the transition.
A digital newsletter is an excellent way to stay top of mind for your customers and prospects. Whether it’s a daily digest (think: news organizations), a weekly wrap-up (for sites and blogs that publish often), or a monthly update (most…
Looking for tips on how to safely reopen your business after COVID-19? In this post, we share essential tips and best practices to follow.
“Scheduling is my favorite thing!” said no one, ever. Whether it’s for desks and rooms at your coworking space, or for meetings or events, booking time and space is usually much more complicated than it needs to be. Here are…
We’ve always been a semi-remote team, but now we have two remote employees. We chat with them on the podcast. Learn more about The Receptionist at https://hubs.ly/H0-HP680
What do you do if there’s suspicious activity in your lobby? In this post, we share top tips for keeping your staff and your guests safe.
On the hunt for the perfect adjustable desk for your office? We discuss the benefits of adjustable desks and how to find the right one for your space.
On the podcast we talk about our rivals, not competitors, and how we consider them in our sales and marketing departments. Learn more about The Receptionist at https://hubs.ly/H0-HP680
How do you use video surveillance in your front office? In this post, we share tips on how to legally and effectively use video in your office.
Looking for ways to improve your waiting room experience? In this post, we look at 9 exciting tools to use that will enhance your visitor’s experience.
In the world of traditional marketing, finding opportunities to be bold and create humanized connections can set you apart from your rivals. Learn more about The Receptionist at https://hubs.ly/H0-HP680
Looking for advice on how to create a more efficient office? In this post, we share tips on how to set your team up to be more productive.
What are the benefits of paperless visitor registration? In this post, we explain why you should recycle the paper and opt for a digital check-in process.
On the podcast, we discuss what job trauma is and how our team member’s experiences inform our current choices about who we are as a company. Learn more about The Receptionist at https://hubs.ly/H0-HP680
Are you looking for ways to welcome your team back to the office? In this post, we share fun ideas that will ease the transition to in-person work.
How has COVID-19 changed office management? In this post, we look at the top lessons we’ve discovered about office management during the pandemic.
As a sales team, focusing on numbers and metrics is usually the norm, but our team is working on being infinite-game minded in our approach to sales. Learn more about The Receptionist at https://hubs.ly/H0-HP680
The majority of workplaces in the US have caregiver employees. In this post, we give you tips on how to support these employees.
Would you like to increase efficiency with your team? Check out this supersized list of team collaboration tools.
Being innovative can feel like a challenging task and something that only certain people can be. But guess what? Innovation is everybody’s business. Learn more about The Receptionist at https://hubs.ly/H0-HP680
Here’s a look at how COVID-19 has impacted the way that we meet and interact with our co-workers and customers.
Technology is what drives and supports businesses today, from apps that enable communications to smart conference tables that allow anyone at a meeting to share their screen with the press of a button. Here are seven office tech tools we’ve…
Make sure that when you offer WiFi to your office guests, you do so in a way that doesn’t compromise security or convenience.
Learn about our Just Cause, a critical part of being an Infinite Company based on Simon Sinek’s concept of the Infinite Game. Learn more about The Receptionist at https://hubs.ly/H0-HP680
The Ohio School of Phlebotomy in Columbus, Ohio, provides training and education in phlebotomy and related fields to prepare its students for long and successful careers in healthcare. In order to maintain the school’s high standard of education, stay approved…
When long-term care facilities increase their use of technology, their residents’ health can improve. Here are a few ways that long-term care facility managers are using technology for better patient outcomes.
If you’re transitioning to a hybrid workplace, try one of these hot-desking apps to help you manage office space.
We love happy customers-- using customer reviews and featuring businesses on our site allow us to highlight our customer’s stories. Learn more about The Receptionist at https://hubs.ly/H0-HP680
Modern office energy savings require a blend of the latest tech tools and people who are willing to put the work in.
As more and more companies invite employees back to the office full-time after many months of fully remote work during the COVID-19 pandemic, it’s worth taking a moment to consider how in-person teamwork and expectations for collaboration will change.
Our Founder discusses the CEO Evolution: How his role changed as we grew from an early startup to a later-stage startup. Learn more about The Receptionist at https://hubs.ly/H0-HP680
More and more employers are choosing to give employees the same special treatment that office visitors typically receive. This includes warm greetings, a sense of hospitality, and even an official check-in.
As we begin to move beyond the COVID-19 pandemic, here are some ways that long-term care facility directors can permanently redesign lobbies to maximize safety for their residents, staff, and visitors.
On the podcast, we’re talking about the state of marketing in 2021: the strategies we invest in and some considerations you’ll want to make.
As office tools get smarter, your office manager and front desk staff has more options at their disposal. Here’s what you need to know about the evolving role of AI in office management.
If you want to build a customer-focused culture, you need to stay on top of customer support trends. Here are the trends we’re following in 2021.
Remaining capital efficient as a bootstrapped startup is important to us; our founder Andy Alsop shares why and how we aim to be capital efficient.
The front desk at The University of Calgary Downtown Campus is constantly bustling with visitors. As with any educational institution, those guests are often there for very different reasons. From students and instructors to campus staff, contractors, and cleaners,…
If you’re working on your long-term care facility hiring plan, you may be wondering what to look for in an ideal front-desk staff. Here are the qualities we suggest assessing in the interview process for a long-term care facility receptionist.
Optimizing your organization’s physical infrastructure and tools requires a perfect blend of human skills and technological tools. Here’s when to use each resource.
When creating an online event like a webinar or a demo, it’s time to change things up. Here’s how we make our live demos enjoyable.
Visitor records can play an important role in regulatory compliance, especially if your company is in certain industries or is responsible for handling certain materials.
Opening a new office is never an easy undertaking. Doing so during a global pandemic presents even more obstacles. Before Modern PURAIR, a full-service indoor air quality company, could open its new headquarters in Kelowna, British Columbia, the company required…
Just like any other business, long-term care facilities must get clear on what sets their services apart from competitors and stay in touch with what patients want in their care.
When it comes to solving problems and working effectively, a frenzied pace can be problematic. Enter, The Turtle Police.
If your office has adopted a flex work policy due to COVID-19 , it’s time to check in and assess its effectiveness.
Here’s how long-term care facility visitation policies will change in the future as we move forward with the knowledge gained from the COVID-19 pandemic.
When we learned about Simon Sinek’s concepts about business and leadership being an infinite game, we realized the synergy with how we operate.
If your company isn’t in a position to hire a full-time executive team, you might want to consider hiring executives for just a few days a week. Here’s what you need to know about the trend of “fractional hiring.”
Your office isn’t ready for a digital guest check-in system until you’ve established who will be responsible for making sure the program is updated and easy to use.
At The Receptionist, we use standups over slack and zoom (and eventually in person) to enhance communication and connection within the team.
Some of the ways that offices have had to adapt to COVID-19 may have increased certain security risks. However, you can keep your office safe by learning the best practices for office security after COVID-19.
There may be as many types of corporate culture as there are companies, but thinking about the most common factors that set companies apart clarifies the advantages of each approach.