When it comes to customer requests, is the customer always right? We chat on the podcast about our approach.
If you’re striving to create a more authentic brand, you need to change a few things about the ways your employees interact with customers.
When customer requests come in, here’s how The Receptionist handles them as a bootstrapped startup with a small engineering team.
Live chat features can be a cost-effective way to reach both existing and potential customers right when they want to connect with you.
Have you ever walked into an office and gotten a bad first impression? We have, and that can have a damaging effect for a company.
First impressions count. I’m not just talking about whether your shirt is clean or you’ve…
These days a company’s office space is a direct reflection of the company’s identity and brand. When you walk into a cool office space it should feel like an experience in interacting with that brand. Typically reserved for ad agencies…
It’s that time again! We’ve added new features to the iPad Receptionist and are ready for you to update your app in the app store. Here’s what you’ll find in the latest version:
NDA Upload and Display
You’ll now…
SXSW 2014 has officially begun! We’re busy packing, shipping, and preparing ourselves for the big weekend ahead and it’s finally sunk in that we’ll be leaving for Austin within 24 hours. The booth is planned and all displays are ready,…
The countdown continues! SXSW Interactive Conference begins in just 8 days!
Our office is busy preparing for the week and couldn’t be more excited to meet our current (and future!) iPad Receptionist users. The Interactive Festival begins on the 7th…
BOULDER, Colo., Sept. 23, 2013 — In this post-recession economy companies are forced to maximize value from their full-time employees. One position that is increasingly difficult to justify is the receptionist. Many companies simply cannot afford one and others simply…